Client Director – Public Sector

Inventive Search are looking to recruit an experienced Client Director to join our clients award-winning workplace, on a permanent basis.

The role will involve building strategic contacts at CxO/ Executive Level within the client base and to understand the customer’s Digital Transformational journey in which you will help the customer understand how the business’ solutions can help them address their challenges. You will act as the single point of contact between the Customer and the business, to ensure that the customer is supported across the wider business. 

The successful candidate must understand the Central Government market and work with the customer to understand their Technology Pain Points. 

You will be the customer’s trusted advisor sharing the business’s value across senior levels. As a priority, you will identify key executive influencers within the customer base to ensure that the business is positively represented across all levels and operating functions.

Key Responsibilities:

• Establish relationships and sell solutions and services direct to a small portfolio of tier one strategic, complex, and tactically key accounts;

• Carry a revenue quota to meet or exceed sales targets and demonstrate continuous progress towards achieving account strategies;

• Ensure accurate and timely forecasts and management reporting in SalesForce.com;

• Provide day to day leadership and may act as a Team Leader, supporting the Sales Director;

• Identify, develop, implement, and maintain account strategies to drive adoption of products and services revenue within assigned enterprise accounts and their subsidiaries and affiliates;

• Draw up and implement analysis of key accounts, using EMEA methodology and robust account planning;

• Understand and document the customer’s business and IT strategies, priorities and goals.;

• Establish and lead teams of internal and external resources to identify, pursue, and close specific opportunities consistent with account strategies;

• Establish and maintain close relationships with inside sales, systems engineers, consultants and sales specialists to access and utilise appropriate internal resources;

• Take on responsibility for overall project management – from acquisition of new IT projects to coordination of project participants;

• Establish and maintain relationships with resellers, system integrators, and any other external partner to develop and achieve account strategies and opportunity plans;

• Understand and navigate account procurement practices to successfully negotiate profitable licensing contracts;

• Drive timely resolution of customer issues and ensure high levels of customer satisfaction with products and services;

• Serve as the primary client contact for non-technical or support issues requiring customer concern;

• Provide regular and efficient updates on assigned accounts to sales management.

Skills & Experience:

• Substantial senior sales experience in selling complex software solutions to large enterprise accounts to effectively build and lead teams of resources;

• Experience within UK Central Government and Intelligence accounts at the customer and partner/SI Level;

• SC Clearance required / Higher Security Clearances Preferred;

• Demonstrated track record of establishing strategic executive level relationships to position and sell software and services to listed companies;

• Proven ability to develop and maintain executive level relationships with both business and IT customers and develop and maintain strong working relationships with internal marketing, technology, implementation, and product development teams;

• Strong consultative selling ability – critical questioning, listening, analytical, negotiation, communication, and presentation;

• Proven ability to close large complex deals with enterprise accounts;

• Demonstrated knowledge of strategic/large account sales techniques and processes including the ability to understand customer needs, overcome objections, develop business cases, and negotiate and close deals;

• High energy, motivated self-starter attitude;

• Excellent written and verbal communication skills including the ability to effectively present to both technical and executive audiences;

• Solid understanding of cloud competitive domain and technologies.

Location: 

London 

Salary: 

£115k Basic + Double OTE

Benefits:

• 18 weeks of paid parental leave;

• Health and wellness benefits;

• Employee assistance program;

• Retirement benefits;

• Time off and absence programs;

• Professional development and mentorship opportunities;

• Paid volunteer time and charitable matching of employee donations;

• Employee resource groups;

• And more!